Internship Programme (Operations Excellence Analyst)
Buffalo International Logistics
Kempton Park, Gauteng
Internship
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Posted 03 February 2026

Job Details

Job Description

About the Role

The Operations Excellence Analyst is part of a newly established Efficiency Committee, acting as an internal operations governance and improvement function.
This role reports directly to the Head of the Efficiency Committee.
The role focuses on process mapping, SOP development, basic data analysis, KPI design, and operational audits, with the objective of improving efficiency, accountability, and execution quality across business units.
The position is fact-based, process-oriented, and independent, working closely with frontline teams, management, HR, and senior leadership.
This role is suitable for final-year university students or recent graduates who demonstrate strong learning ability, responsibility, and adaptability in a fast-changing operational environment.

Key Responsibilities

  1. Process & SOP Development

  • Work on-site with operational teams to understand day-to-day workflows
  • Map end-to-end processes for key roles and functions
  • Identify process gaps, risks, inefficiencies, and handover issues
  • Develop and standardize SOPs, workflow diagrams, and operating guidelines

  1. Data & Basic Performance Analysis

  • Review and understand operational data reports and dashboards
  • Identify key operational data points and performance indicators
  • Perform basic data analysis to support operational review and improvement
  • Assist in linking data findings to measurable operational outcomes (efficiency, accuracy, compliance)
  • Prepare structured reports with clear, evidence-based conclusions

  1. KPI Design & Management Support

  • Support management in defining clear, measurable, and actionable KPIs
  • Assist in explaining KPI logic, measurement methodology, and operational impact
  • Support departments in aligning KPIs with operational processes and execution

  1. Operational Audit & Review

  • Conduct on-site operational checks and data-based reviews,The role requires regular presence in operational areas to observe actual execution
  • Track KPI execution and identify deviations
  • Assist in identifying root causes of operational issues and non-compliance
  • Support follow-up reviews and improvement actions

  1. Cross-functional Communication & Governance Support

  • Communicate findings clearly and professionally to business teams
  • Provide documented operational evidence to HR and management when required
  • Support management discussions with fact-based analysis and reporting
  • Maintain objectivity and independence in all operational reviews

Requirements

Education

  • Final-year university student or recent graduate
  • Bachelor’s degree

Data & Computer Skills

  • Basic data analysis ability:
    • Able to read, understand, and interpret data reports
    • Able to conduct simple data analysis to support operational review
  • Proficient in computer operations, especially:
    • Excel (basic formulas, data organisation, simple analysis)
    • PowerPoint or similar reporting tools
  • Ability to quickly learn internal systems and operational tools

Language Skills

  • Fluent English (spoken and written)

Core Qualities

  • Strong sense of responsibility
  • Strong learning ability
  • Ability to adapt to a fast-changing operational environment

What We Offer

  • Exposure to senior management and core logistics operations
  • Hands-on experience in operations excellence and governance functions
  • Structured on-the-job learning and development
  • Opportunity for long-term career growth within the organisation

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